jili 18 Privacy Policy

1. Who We Are

jili 18 ("we", "us", "our") operates the online gaming platform accessible at jili18.live (the "Platform"). jili 18 is the data controller responsible for the personal information collected through the Platform. We are licensed by the Philippine Amusement and Gaming Corporation (PAGCOR) and operate in compliance with Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173).

This Privacy Policy applies to all users of the jili 18 Platform, including registered players, visitors, and any other individuals whose personal information we process in connection with the Platform. By using jili 18, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

jili 18 collects the following categories of personal information, depending on how you interact with the Platform:

3. How We Collect Your Data

jili 18 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment data from GCash, PayMaya, and banking partners.

4. How We Use Your Personal Data

jili 18 uses your personal data for the following purposes:

• To create and manage your jili 18 account and verify your identity and age (21+ requirement).
• To process deposits and withdrawals via GCash, PayMaya, and Philippine bank accounts.
• To provide access to games, bonuses, and other Platform features.
• To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws.
• To detect, investigate, and prevent fraud, cheating, and other prohibited activities.
• To provide customer support and respond to your enquiries.
• To send you account-related notifications, including transaction confirmations and security alerts.
• To send promotional communications where you have consented to receive them (you may opt out at any time).
• To improve the Platform through analytics and user experience research.
• To enforce our Terms and Conditions and other policies.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili 18 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you (e.g., account management, payment processing).
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other Philippine legal requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have given explicit consent. You may withdraw consent at any time by contacting support or using the opt-out mechanism in any marketing email.

6. Sharing Your Personal Data

jili 18 does not sell your personal data. We may share your information with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, and Philippine banking partners, to process your transactions.
• Identity verification providers: KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• IT and platform service providers: Cloud hosting, security, and analytics providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law.
• Law enforcement: Philippine law enforcement agencies, where required by a valid legal order or to prevent serious harm.

All third-party service providers engaged by jili 18 are contractually required to handle your personal data in accordance with the Data Privacy Act of 2012 and to implement appropriate security measures.

7. Cookies and Tracking Technologies

jili 18 uses cookies and similar technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit jili18.live.

• Essential cookies: Required for the Platform to function, including session management and security. These cannot be disabled.
• Analytics cookies: Used to understand how players use the Platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Preference cookies: Used to remember your settings and preferences, such as language and display settings.
• Marketing cookies: Used to deliver relevant promotional content where you have consented. You may opt out of marketing cookies at any time through your browser settings.

You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the jili 18 Platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Security

jili 18 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili 18 Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls ensuring that only authorised jili 18 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the Platform and its infrastructure.
• Incident response procedures to detect, contain, and report data breaches in accordance with the Data Privacy Act of 2012 and NPC regulations.

While jili 18 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your jili 18 login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9. Data Retention

jili 18 retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR and AML regulations.
• Transaction records: Retained for a minimum of five (5) years in accordance with the Anti-Money Laundering Act (AMLA) and its amendments.
• Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Technical and usage data: Retained for up to twelve (12) months, after which it is aggregated or anonymised.

Once the applicable retention period has expired, jili 18 will securely delete or anonymise your personal data so that it can no longer be associated with you.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili 18:

• Right to be informed: You have the right to know what personal data jili 18 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data jili 18 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the jili 18 Data Privacy Officer using the contact details in Section 13 below. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

11. Children's Privacy and Age Restriction

jili 18 is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR regulations, you must be at least 21 years of age to register and use the Platform. jili 18 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jili 18, please contact our support team immediately.

12. Updates to This Privacy Policy

jili 18 may update this Privacy Policy from time to time to reflect changes in our data practices, the Platform, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered users via email or in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how jili 18 protects your personal information. Your continued use of the Platform after any update constitutes your acknowledgement of the revised Privacy Policy.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jili 18, please contact our Data Privacy Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the jili 18 Platform
• Response time: We aim to respond to all data privacy requests within 15 business days.

You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines through their official government channels if you believe your data privacy rights have not been adequately addressed by jili 18.